Many of my projects involve me doing some form of consultation. This might be with existing audiences, partners or bookers. It could be with new potential audiences, partners or bookers, or with stakeholders, members, Friends. I agree a methodology and set of research questions, and off I go, talking and listening to people.  

I’ve had lots of conversations with clients who want advice on how best to re-engage with visitors and to encourage them to visit and book. My main advice is always talk to them - find out how they’re feeling, what they want from a visit now, what might stop them or make them uncertain about making that decision.